Topgrading Team

Bradford D. Smart, Ph.D.  
Brad Smart
Bradford D. Smart, Ph.D.
Smart & Associates, Inc.
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Brad completed his doctorate in Industrial Psychology at Purdue University, entered consulting, and since the 1970s has been in private practice as President of Smart & Associates, Inc., based in the Chicago area. Brad is frequently acknowledged to be the world's foremost expert on hiring. As a consultant to GE, Brad taught Jack Welch Topgrading methods, which led to many other companies embracing Topgrading. Brad has conducted in-depth interviews with over 6,500 executives. He is author of seven books and videos, including:

Topgrading for Sales, June 2008 release

Topgrading: How Leading Companies Win by Hiring, Coaching, and Keeping the Best People (the world's bestseller, of 1,400 books on hiring)

The Smart Interviewer

Smart Parenting: How to Raise Happy, Can- Do Kids (co-author with Dr. Kate Smart Mursau, 2006 release); originally entitled Topgrade Your Kids!

Brad has helped companies Topgrade by assessing and coaching teams, conducting Topgrading® workshops, and providing books, handbooks, and videos to help clients Topgrade on their own. The resulting improvements in company performance have been featured on the cover of The Wall Street Journal, in many Fortune articles, and on CNN. Click here to read and watch press about Topgrading.

Partial List of Topgraders

  • American Heart Association
  • American Power Conversion
  • Bank of America
  • Barclays
  • Blackstone
  • Blue Cross/Blue Shield
  • Cancer Treatment Centers of America
  • Chanel
  • Dayton Power & Light
  • Easter Seals
  • EMC
  • Fed. Gov. of Canada
  • Fifth Third Bank
  • General Electric
  • Hayes Lemmerz
  • HEB
  • Hillenbrand
  • Honeywell
  • Ingersoll-Dresser
  • INTELSAT
  • Jones Lang LaSalle
  • Johns Hopkins
  • Johnson & Johnson
  • Kennametal
  • Lincoln Financial
  • MarineMax
  • Quaker Oats
  • Paychex
  • Royal Bank of Canada
  • Shell Oil
  • Siemens
  • SPL Worldgroup
  • Traveler's Express
  • UBS
  • United Health Care
  • Vertrue
  • Wickes

If you'd like to hear more about how Topgrading came about, settle in, grab a cup of coffee... and click here.


Smart & Associates, Inc. Team

Smart & Associates, Inc. is a virtual company, subcontracting to highly experienced, proven, A player Topgrading professionals.

Chris Mursau
Vice President, Smart & Associates, Inc.

Chris completed his undergraduate degree in psychology at The University of Wisconsin, and his MBA at St. Thomas University. He joined Smart & Associates, Inc. in 2001 and provides the full range of professional services.


Kevin R. Hummel, Ph.D.
Lighthouse Consulting Group

Kevin has more than 20 years experience helping companies Topgrade by assessing and developing talent. He has worked with CEOs of companies in all industries including healthcare, life sciences, technology, publishing, communications, hospitality, and consumer goods.

Kevin holds a Ph.D. in Organizational Psychology from University of Georgia. Prior to founding Lighthouse Consulting Group, Kevin held senior roles in two international consulting firms. Kevin is a frequent speaker and workshop leader.


Sarah Roberts
Sarah Roberts Consulting, Ltd

Sarah has fifteen years of experience in helping organizations hire and develop talent. She has worked in a large corporation and as an external consultant and has held several leadership positions. She has experience of working across all industries and some of the clients she has worked with have included Barclays Bank, PricewaterhouseCoopers, Hilton Hotels, Vodafone and Credit Suisse.

Sarah graduated from the University of East London with a BSc in Psychology. She followed this with an MSc in Occupational Psychology at the University of Wales. She also has an Advanced Diploma in Coaching and Mentoring.


Chris Freiburger, Ph.D.
Human Capital Management

Chris has more than 25 years experience working with organizations ranging from small family-owned businesses to Fortune 100 companies across a wide-range of industries. He specializes in executive selection and development/coaching, talent valuation and management, leadership development, teambuilding, and aligning talent management systems and company cultures with business strategy and targets. He has conducted more than 2,000 Topgrading assessments and coached hundreds of executives across numerous industries.

Chris completed his undergraduate education at the University of Michigan and received his doctorate in Industrial/Organizational Psychology from the Illinois Institute of Technology. He also served two terms as president of the Chicago Industrial/Organizational Psychologists (CIOP) and recently served as Chairman of the Center for Research and Service at Illinois Institute of Technology.


Candiss Rinker, Ph.D.
Corporate Reflections

Candiss has over 16 years experience helping companies Topgrade by hiring, coaching, and retaining top talent. Her larger clients include Citicorp, Credit Agricole, PricewaterhouseCoopers, Coca Cola, Lincoln Financial, NBC, Kraft/General Foods, and Boston Consulting Group. Nine years ago she founded Corporate Reflections, Inc., offering Topgrading, compensation, performance management, and merger assistance services.

Candiss holds a Ph.D. in Organizational Psychology from The Union Institute, and serves on the Board of Directors for the Adler School of Professional Psychology.


Margaret Brask
Chief of Staff, Smart & Associates, Inc.

Margaret graduated the University of Iowa and joined Smart & Associates after working at Danaher. As Chief of Staff she is the coordinator, connecting clients, Topgrading professionals, publishers, and all the other "moving parts" of our virtual company.

E-Mail: mbrask@aol.com
Phone: 847-265-7415
Fax: 847-265-7416
Mail: 37202 North Black Velvet Lane
Wadsworth, IL 60083